The Carpark tells your customer how much you care
Updated: Jul 16, 2020
Retail operators know that the first and last impression that the customer gains
from the shopping experience is provided by the car park. Consequently, in the
past decade major retailers have put considerably more effort into how car parks
present and operate.
But what about car parks in multi-unit residential developments, particularly on
small sites where ‘normal’ design standards are difficult to achieve and single
lane two-way ramps may be the only option, or indeed, the better option.
It is not just about Australian Standards. You need to prove to Council that your
‘unusual’ layout and access arrangement will work. And what about the ultimate
customer - the resident who will have to use the car park every day ! For the
Resident it may be an after-sales experience, and it may not create the first
impression, but you can be assured that after hundreds of experiences, it will be
a lasting one. Ultimately, that lasting impression will reflect on your company’s
Nothing says ”F... you Mr customer” like a convex mirror and a sign telling
residents to turn their headlights on and be careful on a single lane ramp. Will
somebody come the other way?
This is where a Ramp Traffic Priority System (RTPS) comes into play. To obtain
Council approvals and ensure a successful system you will require professional
and technical advice.
You advisors need to understand car park design, know what works and doesn’t
work, have a working knowledge of relevant Standards, and be able to apply
design and vehicle manoeuvring software. You need to have a working
knowledge of car park operations. You need to know advanced system
Traffic engineering software such as SIDRA won’t work here ! Your advisor
needs to know about inductance loops, ToF sensors, barrier gates, RF and other
devices. There is no University Course – just the School of Experience !